When someone is deaf, deaf-blind, hard-of-hearing or has a speech disability, a TTY device is an ideal way to communicate over the phone.
A Relay Operator (OPR) is always on the line to relay the conversation between the hearing person and the TTY user. The hearing person speaks from a standard phone, and the Relay Operator types the spoken words for display on the TTY user's screen. The TTY user reads the words and types a reply. The Operator then reads the reply to the hearing person. In this way, the parties can easily converse back and forth with one another.
You will need either a regular phone if you can hear or a TTY phone if you are deaf, deaf-blind, hard-of-hearing, or have a speech disability. The equipment may vary depending upon your connection method. For more information on how to obtain a device for your specific needs, please call Sprint Customer Service.
In Colorado, the Telecommunication Equipment Distribution Program (TEDP) provides equipment to relay users at no cost. To find out if you qualify for this program, please call 720-859-0769 (TTY) or 720-859-0767 (Voice).
To find out which relay service fits your needs, take a few minutes to read through the services page. If you have any questions, please feel free to call or email us. We'll do everything we can to match you with the relay service that will make your phone communications easy. We're here to connect you with your world.