Effective 9/1/2020:

Colorado PUC has implemented a new approval process for Colorado RCC.

 

Before you schedule an RCC event:

​Relay Conference Captioning (RCC) is available from
8:00 AM to 8:00 PM local time, Monday through Friday,
8:00 AM to 2:00 pm, Saturday

The minimum system requirements:

  • Internet Explorer, Chrome, Firefox, or Safari, with cookies and JavaScript enabled
  • Microsoft Windows 10 or newer, or OS X
  • A high-speed Internet connection is required
How to Cancel a Schedule Call:

We understand that cancellations or event changes may occur. We can only support a limited number of calls per day and each hour. When the event calendar is full, other RCC call requestors must be turned away. Cancellations or event changes must be received within 24 hours of an event. Please e-mail us at RCC@sprint.com and let us know of the change.

Scheduling an RCC Event

  • Click here to book an event
  • Fill out required information on the online form, including:
    • Contact and event information (1)
    • Teleconference call number and access code (2)
    • Name of event title or subject matter (3)
    • Date and time of event (4)
    • Make an appointment at least 48 hours (two working days) in advance to guarantee the service
  • Choose Transcript Options:(5)
    • Retain a copy of the transcript on a server or
    • Destroy a transcript after an event to protect your confidentiality
  • Choose Participant Options: (6)
    • Choose to allow participants to view a transcript only,
    • Both view and save, or
    • Not to view or save a transcript
  • Click to submit your order (7)
  • You will receive an email notification for an approval from CO PUC
  • Once approved, you will get an e-mail confirmation with an RCC link within one business day