Contact Us

We are committed to working with you and providing the best possible relay experience.

T-Mobile Accessibility Care is available 24 hours 7 days a week to assist with technical support, any of your relay questions and/or concerns. Please remember if you are contacting ourT-Mobile Accessibility Care regarding a specific relay call situation, to have the Communications Assistance’s number, date and time of the call available.

If you cannot find what you need, you can reach ourT-Mobile Accessibility Care by filling out the form below, or contacting us


T-Mobile Accessibility Care

  • (800) 676-3777 (TTY/Voice)
  • (800) 676-4290 (Español – TTY/Voz)
  • (877) 787-1989 (STS)
  • (866) 931-9027 (Voice Carry-Over)
  • (Email)
  • (877) 877-3291 (Fax)


Kristine Shipley
Relay Colorado/ T-Mobile
Sr Accessibility Relationship Manager
999 South Broadway
Denver, Colorado 80209

Utilities Commission (PUC)

Holly Bise
State Relay Administrator
Public Utilities Commission
1560 Broadway, Suite 250
Denver, CO 80202