People who are DeafBlind or have low vision can use a TTY and/or Telebraille device to type words to a Communications Assistant who then speaks the typed words to the other caller, and types all spoken words back to the DeafBlind caller. Based on the TTY user’s preference, Communications Assistant may adjust the text transmission speed from 5 word per minute (WPM) to 60 WPM.

English-to-Spanish and Spanish-to-English translations are also available for Telebraille Relay customers.

How Does Telebraille Relay Work?

  • 1

    The other party’s conversation to a DeafBlind caller goes through a Communications Assistant.

  • 2

    The Communications Assistant types the other party’s conversation to the DeafBlind caller.

  • 3

    The DeafBlind caller reads the conversation through a Telebraille device.


Relay Colorado Customer Profile

The Relay Colorado Customer Profile allows consumers to list their preferences for calls, such as:

  • Frequently dialed numbers
  • Emergency numbers
  • Preferred gender of Communication Assistant
  • Announcing relay service

As a consumer, you have flexibility in updating your preferences at any time.

Click here to learn how to set up your user account.